6875 Boulevard LaSalle
Researcher, Douglas Research Centre
Full Professor, Department of Psychiatry, McGill University
Organisation and adequacy of mental health services
Mental health problems affect at least 10% of the population in any given year; yet less than half of those affected utilize services for mental health issues. Their level of unmet needs is reportedly high, and varies according to type of needs, different mental health problems and individual profiles. Most notably, persons with mental health problems as well as alcohol and drug dependence, or those experiencing homelessness, have particularly important needs related to their global health, functioning, and activities of daily living; their social networks are often weak. As such, providing adequate help in order to respond to the needs of these individuals involves numerous challenges. Different models of care aimed at improving the efficiency of services, and at better serving individuals in the present context of increased service demand and budgetary restraint, have been progressively introduced with the overall objective of promoting a culture of best practices and continuing improvement in service delivery. These reforms have especially contributed to the consolidation of primary care, the provision of services in the community, and the integration of health care structures.
The research team on the organization and adequacy of services aims to better understand the needs of persons affected by mental health problems, abuse and dependence on psychoactive substances, and those in situations of homelessness, as well as the transformations and key components that may contribute to improving the delivery of care. By providing new findings on the determinants of needs, on service utilization as a function of different service user profiles, and on the organization and processes of care, the team hopes to improve the state of knowledge and to offer recommendations that will optimize mental health services.
Research initiatives undertaken by the team are organized along two major streams:
1) Service user stream: This area explores interactions among the socio-demographic, economic, and clinical characteristics of service users; the evaluation of their met and unmet needs; help received; service utilization, as well as users’ degree of satisfaction with services. The objective is to better understand service trajectories and their impact on the community integration of services users as well as on their mental health recovery.
2) Organizational stream: In the context of present reforms, this stream concerns the organization of services in local networks, their structuring, their dynamics, and practices employed. It aims to better understand organizational characteristics, modes of integration, and the efficacy of practices in terms of their contribution to improved performance, and to the overall quality of the system, notably in primary care and in specialized services including emergency services.
The team uses a variety of research methods: surveys, use of administrative data banks; case studies, etc. The perspectives of managers, clinicians and service users are taken into account. While the team is composed of researchers and research agents with a variety of competencies, the team work implies the active participation of decision makers, clinicians and service users. The team also benefits from several sources of research funding: the FRQS (project on emergency rooms); CIHR (projects on service adequacy for responding to service user needs, and shared care); SSHRC (projects on transitory housing and homelessness women), etc.
For all questions on the research of this team, please contact:
Marie-Josée Fleury, PhD, Principal Investigator, firstname.lastname@example.org or
Guy Grenier, PhD, Associated Researcher, email@example.com
Roux, P., C. Passerieux, M.-J. Fleury (2016). Mediation analysis of needs, service performance and outcomes for patients with mental disorders, British Journal of Psychiatry, Oct 6. pii: bjp.bp.116.184010.
Fleury, M.-J., A. Djouini, C. Huynh, J. Tremblay, F. Ferland, J.-M. Ménard, G. Belleville (2016). Remission from substance-use disorders: A systematic review and meta-analysis. Drug and alcohol dependence, Nov 1; 168: 293-306. doi: 10.1016/j.drugalcdep.2016.08.625. Epub 2016 Aug 29.
Chauvet, M., Kamgang, E., Ngamini Ngui, A., & Fleury, M.-J. (2015). L’Addiction aux substances psychoactives: Prévalence, utilisation des services et bonnes pratiques. Cahier de recherche du CRDM-IU, Montréal, 198 p.
Fleury, M.-J. & Brochu, S., Guest editors (2014). Special issue on addiction with co-occurring problems. Journal of Addiction Research Therapy, S10 (e001).
Fleury, M.J. in collaboration with Delorme, A., Guest editors (2014). Special issue on Politiques de santé mentale. Revue santé mentale au Québec (RSMQ), 39(1).
Fleury, M.-J., G. Grenier, J.-M. Bamvita, J. Tremblay (2013). Typology of persons with severe mental disorders. BMC Psychiatry, 13(1): 137-155.
Fleury, M.-J., G. Grenier, J.-M. Bamvita, M. Perreault, J. Caron (2012). Determinants of the utilization of diversified types of professionals for mental health reasons in a Montreal (Canadian) catchment area. Global Journal of Health Science, 4(3): 13-29
Fleury, M.-J., L. Farand, D. Aubé, A. Imboua (2012). Management of mental health problems by general practitioners in Quebec/La prise en charge des troubles de santé mentale chez les omnipraticiens du Québec. Canadian Family Physician, 58 (12): e732-738, e725-731.
Fleury, M.-J., Grenier, G., Bamvita, J.-M., Wallot, H., & Perreault, M. (2012). Determinants of referral to the public health care and social sector by nonprofit organizations: Clinical profile and interorganizational characteristics. Nonprofit and Voluntary Sector Quarterly, 41(2): 257-279.
Fleury, M.-J., Bamvita, J.-M., Farand, L., Aubé, D., Fournier, L. & Lesage, A. (2012). GP group profiles and involvement in mental health care. Journal of Evaluation in Clinical Practice, 18(2): 396-403.
Fleury, M.-J. & Grenier, G. (2012). État de situation sur la santé mentale au Québec et réponse du système de santé et des services sociaux. Québec, Commissaire à la santé et au bien-être.
Fleury, M.-J., & Grenier, G. (2012). Primary mental healthcare and integrated services. In L. L’Abate (Ed.), Mental illnesses. Evaluation, treatments and implications (pp. 357-390). Rijeka, Croatia: InTech.
Fleury, M.-J., G. Grenier, J.-M. Bamvita, J. Caron (2011). Mental health service utilization among patients with severe mental disorders. Community Mental Health Journal 47(4): 365-377.
Jiwani, I., & Fleury, M.-J. (2011). Divergent modes of integration: The Canadian way. International Journal of Integrated Care, 11: e018.
Fleury, M.-J., M. Tremblay, H. Nguyen, L. Bordeleau (2007). Le système sociosanitaire au Québec. Régulation, gouvernance et participation. Montréal: Gaëtan Morin Publisher, 513 p.
Fleury, M.-J. (2006). Integrated service networks: The Quebec case. Health Services Management Research, 19: 153-165.
Marie-Josée Fleury joined the research team at the Douglas Institute in 2002, after obtaining a doctorate in public health. She is Professor in the Department of Psychiatry at McGill University, and Adjunct professor in the School of Public Health at the Université de Montréal. She serves as consultant to the Quebec government as well as European government partners and research groups, especially in Belgium and France. From 2012-2016, she has been the Scientific Director at the Centre de réadaptation en dépendence de Montréal – University Institute, which brings together some 40 member researchers and associates. From 2010-2012, she also served as the mental health expert advisor in developing the 2012 appreciation report on performance of the Commission on Health and Welfare (CSBE) – Québec Health Ministry, which she authored with Dr. Guy Grenier: “Status report on mental health in Québec, and response of the health and social service system”. Her publications number more than 200 articles. She also received salary awards from 2002 to 2014 (CIHR, FRQS), and has been awarded many research grants, including several for projects currently under her direction. Her research seeks a better understanding of the key components for improving healthcare systems, and the adequacy of services in relation to the needs of service users, particularly in the areas of mental health, addiction, and homelessness. Her lines of research deal with health systems analysis, policy and service assessment, and implementation studies. She also conducts epidemiological and outcome studies.
FRQS, Senior Investigator Award, 2011-2014
CIHR, New Investigator Salary Award, 2006-2011
FRQS, Junior II Researcher Salary Awards, 2006-2010 (declined)
FRQS, Junior I Researcher Salary Award, 2002-2006
Guy Grenier, Ph.D., Associate Researcher
Jean-Marie Bamvita, M.D., Ph.D., Associate Researcher
Judith Sabetti, Ph.D., Research Agent
Armelle Imboua, M.D., M.Sc., Research Coordinator
Daniela Perrottet, M.Sc., Research Coordinator
Ndibu Muntu Keba Kebe, Doctoral Student
Béatrice Simo, Doctoral Student
Lia Gentil,Postdoctoral Fellow
Zhirong Cao, M.Sc., Research Agent
Morgane Gabet, Doctoral Student
Gesthika Kaltsidis, Masters Student
Satisfaction with health and community services among homeless and formerly homeless individuals in Quebec, Canada. Health Soc Care Community. 2019.2019
Predictors of Number of Healthcare Professionals Consulted by Individuals with Mental Disorders or High Psychological Distress. Int J Environ Res Public Health. 2019;16(17).2019
Factors associated with emergency department use for mental health reasons among low, moderate and high users. Gen Hosp Psychiatry. 2019;60:111-119.2019
Reasons for Emergency Department Use among Patients with Mental Disorders. Psychiatr Q. 2019.2019
Profiles of Service Users with Severe Mental Disorders Based on Adequacy of Help. Psychiatr Q. 2019;90(3):613-627.2019
Satisfaction with Emergency Departments and Other Mental Health Services among Patients with Mental Disorders. Healthc Policy. 2019;14(3):43-54.2019
Profiling mental health professionals in relation to perceived interprofessional collaboration on teams. SAGE Open Med. 2019;7:2050312119841467.2019
Assessing quality indicators related to mental health emergency room utilization. BMC Emerg Med. 2019;19(1):8.2019
Variables associated with interprofessional collaboration: The case of professionals working in Quebec local mental health service networks. J Interprof Care. 2019;33(1):76-84.2019
Use of Emergency Rooms for Mental Health Reasons in Quebec: Barriers and Facilitators. Adm Policy Ment Health. 2019;46(1):18-33.2019
Efficacité du soutien post-logement transitoire auprès des femmes en situation d’itinérance..; 2019.2019
Profiles of Quality of Life in a Homeless Population. Frontiers in Psychiatry. 2019.2019
Correction to: Sociodemographic Variation in Increasing Needs for Mental Health Services among Canadian Adults from 2002 to 2012. Psychiatr Q. 2018.2018
Work-related variables associated with perceptions of recovery-oriented care among Quebec mental health professionals. BJPsych Open. 2018;4(6):478-485.2018
Predictors of mental health service use among individuals with high psychological distress and mental disorders. Psychiatry Res. 2018;270:1122-1130.2018
Sociodemographic Variation in Increasing Needs for Mental Health Services among Canadian Adults from 2002 to 2012. Psychiatr Q. 2018.2018
Variables associated with job satisfaction among mental health professionals. PLoS ONE. 2018;13(10):e0205963.2018
Changes in percentages of perceived met needs for care over time in a Canadian longitudinal cohort. Psychiatry Res. 2018;269:579-584.2018
Patient and health system factors associated with hospital readmission in older adults without cognitive impairment. Gen Hosp Psychiatry. 2018;53:44-51.2018
Neighbourhood Material and Social Deprivation and Exposure to Antidepressant Drug Treatment: A Cohort Study Using Administrative Data. Can J Psychiatry. 2018;63(10):701-711.2018
Modeling Relationships Involving Perceived Recovery Orientation of Mental Health Teams Among Quebec Mental Health Professionals. J Behav Health Serv Res. 2018.2018
A typology of satisfaction with mental health services based on Andersen's behavioral model. Soc Psychiatry Psychiatr Epidemiol. 2018;53(6):587-595.2018
Patterns of Health Care Service Utilization by Individuals with Mental Health Problems: a Predictive Cluster Analysis. Psychiatr Q. 2018;89(3):675-690.2018
Resilience and protective factors among people with a history of child maltreatment: a systematic review. Soc Psychiatry Psychiatr Epidemiol. 2018;53(5):453-475.2018
Author Correction: Associated and Mediating Variables Related to Job Satisfaction among Professionals from Mental Health Teams. Psychiatr Q. 2018;89(2):415.2018
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