A multilevel study of patient-centered care perceptions in mental health teams.
|Title||A multilevel study of patient-centered care perceptions in mental health teams.|
|Publication Type||Journal Article|
|Year of Publication||2021|
|Authors||Durand F, MJ Fleury|
|Journal||BMC Health Serv Res|
|Date Published||2021 Jan 07|
BACKGROUND: The successful combination of interprofessional collaboration in multidisciplinary teams with patient-centered care is necessary when it comes to delivering complex mental health services. Yet collaboration is challenging and patient-centered care is intricate to manage. This study examines correlates of patient-centered care such as team adaptivity and proactivity, collaboration, belief in interprofessional collaboration and informational role self-efficacy in multidisciplinary mental health teams.
METHOD: A cross-sectional multilevel survey design was used, based on self-administered bilingual validated questionnaires. Participants (N=314) were mental health professionals and managers working in public primary care or specialized mental health services, in inpatient or outpatient settings.
RESULTS: This study showed that belief in interprofessional collaboration's relationship with patient-centered perceptions is increased in teams with high collaboration. Collaboration is also found as a mediator, representing a process by which team adaptive and proactive behaviors are transformed into positive patient-centered perceptions.
CONCLUSIONS: Our results were in line with recent studies on team processes establishing that collaboration is a key component in multilevel examinations of predictors of patient-centered care. In terms of practice, our study showed that multidisciplinary teams should know that working hard on collaboration is an answer to the complexity of patient-centered care. Collaboration is related to the teams' ability to respond to its challenges. It is also related to individuals' beliefs central to the delivery of interprofessional care.
|Alternate Journal||BMC Health Serv Res|
|PubMed Central ID||PMC7792020|
|Grant List||22367 / / Fonds de Recherche du Québec - Santé /|